The National Hotel Association says it has updated its hotel ratings for 2016, in order to better reflect the needs of people moving to and from Australia.
The new rating system uses three criteria: accommodation, location and accessibility.
“The updated rating system for hotel accommodations and location was based on our experience over the past three years of conducting hotel reviews in Australia,” NHA’s chief executive officer, David Pritchard, said in a statement.
There are three categories in the new ratings: Accommodation, Location and Accessibility.
In the new system, hotels have been grouped into four categories, with the most important categories being location and availability.
“Accessibility includes the availability of toilet facilities and public restrooms, including facilities for patrons and staff to use the washrooms and washrooms, washrooms with lockers, showers and sinks, and shower facilities and toilets,” Mr Pritchers statement said.
While there have been improvements in the number of hotel reviews, some hotels have not improved their ratings significantly, and some have increased their ratings by more than 50 per cent.
Australia’s National Hotel Accommodations Council (NHAAC) is responsible for the ratings and will publish its review results in the coming weeks.
The NHAAC’s website has a section on the changes, and the organisation is calling for feedback on its new system.
“We need your feedback to provide a more detailed review and to make our recommendations to improve hotel accommodation in Australia to ensure we are delivering the best value for money for Australian travellers and Australian businesses,” Mr Nhaac said in his statement.NHA has been working with NHAACC and its other partner organisations, including the Australian Hotel Association, to update its ratings system.
As of December 2016, NHA reported that the hotel industry had recorded a 7.9 per cent rise in ratings since last year, according to the agency.
It has also reported that hotel occupancy has increased by 5.5 per cent in the past year, with room occupancy rates rising by 0.4 per cent year on year.
The latest hotel ratings are published on the NHA website.
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