How to deal with a room-service outage at a hotel
A room-servers outage at Boston hotels could affect the ability of visitors to book their stay.
The Boston Herald reports that the hotel chain is working to restore service, but that will take a long time.
The Boston Hotel Association is advising customers to take the following steps to help ensure their stay goes smoothly:If you or a loved one is staying at the Boston Globe, the Boston Herald, or Boston Magazine properties, contact the Globe’s hotel and conference center office at (617) 838-9076, (617] 837-7527 or (617)(617)836-9901.
If you’re staying at an affiliated hotel or conference center, contact your hotel and convention center manager.